Clear collection wording
Say what will be sent and why the address is needed. The person should understand the exchange before answering.
An email resource delivery recipe for Linkar. Explain the purpose, validate the Instagram reply, save the email, and test your configured fulfilment.
Free to start. Paid plans from ₹199 a month.

Resources and enquiries
Use this recipe when a person requests a resource you intend to deliver by email.
The flow explains the purpose, asks for an address, handles a format error, and confirms collection. Configure the fulfilment email where appropriate and verify it end to end. Keep permission for an ongoing newsletter separate from this one requested resource.
Recipe in 3 steps
Replace the sample copy and links, then test the supported journey in your own account.
Host your resource at a stable link and write the fulfilment email subject and message. Test that a new visitor can access it.
Set the request keyword, email prompt, retry, and confirmation. Use only additional questions needed for the resource.
Try an invalid address, then a valid address you control. Check the contact record and the configured email, including the resource link.
Example conversation
Today
Why it helps
Collect only what helps, and keep it beside the conversation it came from.
Say what will be sent and why the address is needed. The person should understand the exchange before answering.
An invalid format can receive a simple correction prompt. Test that path so a typo does not end an otherwise useful conversation.
Supported channels
Linkar connects to Instagram professional accounts and Facebook Pages. What an automation can do depends on the channel and the account you connect.
An Instagram professional account, either Business or Creator.
Private replies to comments and supported conversation journeys. Personal Instagram accounts are not supported.
A Facebook Page you are authorised to manage.
Replies are posted publicly under comments on your Page posts, so everyone reading the thread sees the answer.
Before you switch it on
A collection confirmation is not proof that an email arrived. Check the configured delivery with a mailbox you control. Address format validation also does not prove mailbox ownership. If you want newsletter enrolment, explain it separately and use your actual subscription process.
Campaign notes
Explain the purpose before asking for an email or an additional answer. Linkar can validate an address’s format and save configured conversational fields with a contact. Format validation does not prove mailbox ownership. A short intake should give your team relevant context, while retry and exit messages keep the process understandable.
A saved address is not blanket permission for recurring marketing. Keep requested resource delivery and newsletter enrolment distinct, and test any external handoff you configure. Collect only the information needed for the enquiry. Review the completed record and fulfilment step yourself before calling the campaign a working lead journey.
Short answers about accounts, plans and setup. If your question is not covered here, our support team can help.
A requested resource and recurring marketing are different purposes. Obtain the appropriate permission and explain the actual process before adding the person to future campaigns.
Connect an Instagram professional account, either Business or Creator. Check the capabilities available to that account and use a supported incoming interaction. Personal Instagram accounts are not supported for these automation journeys.
Still have a question?
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Start free with 5 automations and 1,000 messages a month. Choose an interaction, write the answer, and test your first workflow.
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