Linkar / public policy
Data deletion
You can ask Linkar to delete the information associated with your Instagram account and workspace. We make deletion requests straightforward and do not require you to keep using the service.
Request deletion
Send an email to [email protected] from the workspace owner. Include the Instagram username, workspace name, and the email address associated with the account. Do not send an Instagram password or access token.
What we remove
Each workspace supports one connected Instagram account. For a verified Meta callback, we delete its stored access token and connection, workspace automations, delivery records, webhook events, and queued delivery payloads. We retain the owner login email until the owner account is separately closed, plus a random confirmation code, request timestamps, completion status, and a one-way hash of the signed deletion request used only to make callback retries idempotent.
Meta callback
For Meta-initiated requests, Linkar accepts signed deletion requests at /api/meta/data-deletion and returns a confirmation code with a dedicated status URL. Requests are verified with the Meta App Secret before they are processed.
Timing
We acknowledge requests within two business days and aim to complete them within thirty days. If law or a security investigation requires limited retention, we will explain what remains and why.
Questions
Keep the confirmation code returned with the request. If you need help with an owner-initiated request, contact [email protected].