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A service business owner checking a job enquiry at his workshop

Instagram automation for local services A useful first answer while you’re on the job.

Use Linkar for local service enquiries on Instagram. Share service areas, collect basic job details, and help people reach your team for a quotation.

Create your first replySee how it works

Free to start. Paid plans from ₹199 a month.

  • Meta VerifiedBusiness
  • OfficialInstagram API
  • 14K+ repliessent so far

Instagram · Incoming DM

Helpful DM replies

Your DMs ask the same things. Keep the answers ready.

A local service enquiry usually starts with location, availability, or the kind of job needed.

Linkar can share your maintained service information and collect enough context for the team to respond.

Keep urgent assistance, job assessment, and firm quotations with a person.

The message should help someone understand how to get help rather than imply a team has already been dispatched.

Create your first reply

3 step process

From a repeat question to a prepared answer.

Start with one clear request. Build the answer around the person who sent it.

Create your first replySee plans

  1. Prepare the service details

    Maintain coverage, hours, and the enquiry process on a page your team can update. Distinguish estimates from prices that require an assessment.

  2. Write the initial reply

    Choose the common incoming words and answer with the relevant service page. Add only the collection questions your team needs to begin.

  3. Check the human review step

    Test the saved request and contact route. Confirm a team member can inspect it before making an availability or price commitment.

Before and after

Busy days make for short replies. Prepared ones stay complete.

Without a system

Retyping from memory.

  • Typing the same prices or hours again
  • Answers that change from one reply to the next
  • Questions waiting until someone is free
  • Links dug out of old chats

Example conversation

One message, followed all the way.

Follow one request from the moment it arrives to the step after the reply.

  1. They send you a message

    kabir.studio: Do you offer installation?

  2. Your reply arrives

    Your reply:
    Here’s our installation coverage and enquiry process. Our team can review the job and provide a quotation.

  3. What happens next

    NextShare the job request

ExampleSample service enquiry acknowledgement.

Why it helps

Built for the inbox you actually have.

Prepared answers for the questions you already know, and a clear route to your team for the rest.

Explain your service coverage

Share the actual areas and services your business supports. A clear destination prevents people from completing an intake for work you cannot accept.

Collect a practical job outline

Ask the service type and preferred contact route. Avoid collecting unnecessary private details before your team has assessed the request.

Give urgent requests a real route

If your business offers an urgent contact number or process, state it accurately. Do not let an automated acknowledgement imply emergency dispatch.

Before you switch it on

Be precise about availability

A reply saying ‘received’ is different from ‘confirmed’. State your actual working hours and who reviews enquiries. Keep emergencies directed to the appropriate real-world contact process. Review service coverage when the team changes; a generic campaign should not promise work in locations you do not serve.

Create your first reply

Campaign notes

Keep incoming message replies useful

  • Use the words people actually send, then choose a matching mode that suits the request. An exact campaign code and a broader question keyword serve different purposes. Test an expected request, a longer sentence, and an unrelated message. Review other active flows so the same incoming question does not produce several competing answers.

  • Prepared replies should answer known questions with information you maintain. They are not a reason to improvise product claims or make custom commitments. Leave a clear route to your team and respect the supported messaging window. If the destination changes, update and retest the reply before the next campaign.

Questions, answered.

Short answers about accounts, plans and setup. If your question is not covered here, our support team can help.

Will Linkar automatically quote every job?

It shares your prepared information and collects the enquiry. Custom quotations and job availability depend on your team’s assessment. Keep those commitments with the people responsible for carrying out the work.

Do I need to write code?

No. Use Linkar’s supported builder options to choose the interaction, write your messages, and configure the next steps. Supply your own destinations and test the full journey. If you need help with an account or delivery issue, contact support.

Still have a question?

Related guides and recipes

Keep exploring.

Three guides and recipes that help you put Instagram automation for local services into practice.

Browse all solutions

  1. Helpful DM repliesWorkflow recipe

    Instagram opening hours reply template

    Use this Linkar recipe to answer Instagram opening-hours enquiries. Share current hours and location details, including a maintained page for exceptions.

  2. Resources and enquiriesWorkflow recipe

    Instagram lead qualification template

    Customise a Linkar lead qualification recipe. Ask relevant Instagram enquiry questions, save the answers, and prepare context for your team.

  3. Your team’s next replyFeature

    Instagram automation human handoff

    Move Instagram conversations from automation to your team with Linkar. Pause automatic replies and keep the context together for personal help.

Your next reply starts here

Write it once. Keep the conversation moving.

Start free with 5 automations and 1,000 messages a month. Choose an interaction, write the answer, and test your first workflow.

Create your first replySee plans

  • Free

    Start here

    ₹0 a month

    • 5 automations
    • 1,000 messages a month
    • Instagram and Facebook Page replies

  • Creator

    Paid plan

    ₹199 a month

    • 20 automations
    • 5,000 messages a month
    • Sequences
    • Tracked links
    • 2 team seats