Service providers
Linkar uses the providers below to run the service. Each one is contractually bound to process personal data only on our instructions. This page lists every provider that handles customer data, and we update it before a new one starts.
Platform APIs
Meta Platforms. Instagram and Facebook Page conversations. Meta receives and returns the comments, messages, and delivery events your automations act on, and holds the accounts you connect. This is the platform you are automating, so its involvement is inherent to the service. When you choose to sign in with Facebook, Facebook also shares your name, email address, and public profile picture with us.
Infrastructure
Supabase. Authentication and the managed Postgres database. Holds account records, workspace configuration, automation rules, encrypted channel tokens, and delivery history.
netcup. Application hosting. Our servers there run the web application, the background worker, and the Valkey (Redis-compatible) queue that schedules deliveries. All data handled by the service passes through them, and queued deliveries are held there briefly.
Cloudflare. DNS, TLS, and network protection in front of the application. Every request to the site passes through Cloudflare, which also tells us the visitor’s country for tracked-link click counts.
Resend. Sends account email: sign-up verification, password resets, team invitations, and service alerts. Receives the email address and the content of each message.
Payments
Razorpay. Subscriptions, checkout, and invoicing. Receives your billing contact details and payment instrument, and returns subscription status. Linkar never receives or stores card numbers.
Identity and analytics
Google. Two separate uses. Google sign-in receives your email address and name when you choose to sign in with Google. Google Analytics, which runs on our public website only (after you accept analytics cookies if you are in the UK, the EEA or Switzerland), receives shortened page addresses, device and browser details, and an approximate location, as described in the cookies statement. Analytics data is not linked to your account.
Where processing happens
These providers operate globally and may process data outside India or the country you are in. Where personal data moves across borders, it moves under the transfer terms in each provider’s own agreement with us.
Changes to this list
We will update this page before a new provider begins handling customer data. If you have a data processing agreement with us that requires advance notice of a change, that notice period applies and is served from this page and by email to account owners.
Questions, and objections to a specific provider, go to [email protected].