Without a system
Thanks that come late.
- Mentions noticed days later
- Thank-yous typed one by one
- Reposts without asking first
- Replies and mentions treated as the same thing
Instagram Story mention auto replies They mentioned you. Make the thank-you count.
Thank people who mention your account in Instagram Stories with Linkar. Prepare a warm response and send a relevant next step when appropriate.
Free to start. Paid plans from ₹199 a month.
- Meta VerifiedBusiness
- OfficialInstagram API
- 14K+ repliessent so far
Story conversations
Stories don’t stay up for long. Reply while they do.
A customer shares your product or a listener tags your latest episode.
A thoughtful acknowledgement can make that interaction feel noticed. Linkar’s Story mention trigger sends your saved reply when a supported mention reaches the connected account. The goal is a useful thank-you, not treating every tag as a request for an aggressive sales conversation.
3 step process
Here’s how to set it up.
Start with one clear request. Build the answer around the person who sent it.
Choose the mention trigger
Use Story mentions rather than general DM keywords. This separates a person sharing their own Story from someone replying to yours.
Write a short acknowledgement
Thank the person for the mention. If there is a campaign resource or permission question, make it relevant and keep it secondary to the acknowledgement.
Check a real mention
Have another account mention you in a Story. Verify that the event is available to your connected account and that your saved response arrives as expected.
Why it helps
Mentions and replies, never mixed up.
Story replies and mentions get a fitting answer while the moment is still fresh.
Acknowledge the support
Write a message you would comfortably send yourself. A simple thank-you often fits the moment better than immediately asking the person for more information.
Invite an appropriate next step
If you want permission to share a customer Story, ask for it explicitly. Receiving a mention does not establish permission to reuse somebody’s content.
Keep replies consistent
Your team can maintain one acknowledgement while leaving personal follow-up to a person. That helps when a campaign produces many mentions at once.
Before and after
Mentions are easy to miss. A thank-you shouldn’t be.
With Linkar
A thank-you for each mention.
- A Story mention trigger kept apart from Story replies
- A short thank-you sent when someone mentions you
- Permission to reuse asked for separately
- A personal reply when one is needed
Example conversation
See the reply in context.
Today
Mentioned you in their story
tara.moves mentioned you in their StoryYour reply:
Thanks for sharing this with your audience! We’re glad you’re here.
Supported channels
Where this works
Linkar connects to Instagram professional accounts and Facebook Pages. What an automation can do depends on the channel and the account you connect.
- This guide
Instagram
An Instagram professional account, either Business or Creator.
Private replies to comments and supported conversation journeys. Personal Instagram accounts are not supported.
- Comment replies
- DMs
- Story replies
- Story mentions
Facebook Page
A Facebook Page you are authorised to manage.
Replies are posted publicly under comments on your Page posts, so everyone reading the thread sees the answer.
- Public comment replies
- Selected Page posts
- Keywords
Before you switch it on
Ask before reposting
An automatic thank-you should not imply you already have permission to republish a Story. Invite the person to reply if they are comfortable with reuse, then let your team assess that answer. Avoid asking every customer to enter another campaign immediately after they have already supported your business.
Campaign notes
Choose the right Story interaction
A Story reply is a response to your own Story. A Story mention arrives when another person includes your account in theirs. These interactions deserve separate triggers and wording. Use a specific request word for an offer, and a short acknowledgement for a mention. Supported event availability can depend on account and privacy context.
Stories and highlights can outlive a promotion. Keep the offer destination current and remove expired instructions. A mention does not automatically establish permission to reuse a customer’s content; ask and review that separately. Test from another account, including any general DM flows that may also match the incoming interaction.
Questions, answered.
Short answers about accounts, plans and setup. If your question is not covered here, our support team can help.
Does Linkar find every mention on Instagram?
Delivery depends on the supported events Meta makes available to the connected account, including account and privacy limitations. Test the interactions you intend to use. Linkar does not scrape Stories or guarantee visibility into every private mention.
Do I need to write code?
No. Use Linkar’s supported builder options to choose the interaction, write your messages, and configure the next steps. Supply your own destinations and test the full journey. If you need help with an account or delivery issue, contact support.
Still have a question?