# Facebook opening hours reply template

Use this recipe when Page visitors repeatedly ask whether the venue is open. A public keyword reply points to your current hours and location details. Include exceptions on a maintained page and distinguish opening hours from your team’s response hours. The answer should make a visit easier to plan without claiming an appointment or reservation is confirmed.

## Channel

Facebook Page: public comment replies

## Setup

1. Check the hours source

Review normal hours, location, and upcoming exceptions. Make sure the destination is current and accessible.

2. Choose relevant comment words

Use HOURS or an appropriate opening-time word on the intended Page posts. Test ambiguous questions before applying the reply broadly.

3. Test in the thread

Leave a realistic opening-hours comment and inspect the public answer. Confirm it does not answer an unrelated ‘open order’ or support question.

## Example incoming request

Are you open this weekend?

## Sample reply to customise

Our current hours and any special closures are on the hours page linked here. Please check it before planning your visit.

## Next step

Public answer with your hours destination

Add a valid destination or use wording suited to the information already in the post.

## Schedule the information review

Update your source before holidays rather than after someone arrives at a closed venue. Scope the campaign where appropriate and test common wording from your actual Page comments. Keep reservation enquiries directed to the real booking process.

## Write for a public Facebook thread

Linkar’s Facebook Page comment automations post public replies. They should not be described as Messenger chatbots or private DM journeys. Use wording that makes sense to other readers, choose relevant keywords or selected posts, and keep account-specific details out of the response. Never ask people to post private contact or payment information under a comment.

Test a matching question and an unrelated comment in the actual thread. Point to a maintained destination when details can change, and use your real private support process for individual issues. An automatic acknowledgement does not prove a support ticket exists, a giveaway entry is eligible, or a purchase has been completed.

Replace all sample wording and destinations. This is a workflow plan, not an importable or already-published automation.

Source: Linkar template library, https://linkar.in/templates/facebook-opening-hours