# Instagram price list reply template

Use this recipe when people repeatedly ask about rates or packages. A keyword message flow shares your maintained price destination and explains when a custom quotation is needed. Keep inclusions and exclusions visible on that page. A starting price should not be presented as the final cost of every possible request.

## Channel

Instagram: supported incoming interactions

## Setup

1. Review the package page

Check amounts, inclusions, and any starting-price conditions. Make sure the page is readable inside Instagram’s mobile browser.

2. Choose pricing keywords

Start with PRICE, RATES, or the words your audience uses. Test full sentences so the matching choice catches the intended questions.

3. Write the pricing answer

Share the relevant link and explain the custom enquiry route. Test that a support complaint containing ‘cost’ does not receive an unsuitable sales message.

## Example incoming request

What are your rates?

## Sample reply to customise

Here’s our current package list with what’s included. For a custom request, tell us what you need and our team can help.

## Next step

View your price list

Replace packages and quotation wording with your actual service process.

## Keep the figures in one place

Avoid hard-coding changing prices across several automations. If you send a price image, update it alongside the destination page. Include the distinction between an enquiry and an accepted quotation so the customer understands what happens next.

## Keep incoming message replies useful

Use the words people actually send, then choose a matching mode that suits the request. An exact campaign code and a broader question keyword serve different purposes. Test an expected request, a longer sentence, and an unrelated message. Review other active flows so the same incoming question does not produce several competing answers.

Prepared replies should answer known questions with information you maintain. They are not a reason to improvise product claims or make custom commitments. Leave a clear route to your team and respect the supported messaging window. If the destination changes, update and retest the reply before the next campaign.

Replace all sample wording and destinations. This is a workflow plan, not an importable or already-published automation.

Source: Linkar template library, https://linkar.in/templates/dm-price-list