# Instagram DM link menu template

Use a link menu when visitors regularly ask where to find the same few pages. The recipe replies to MENU with a short introduction and the destinations your chosen workflow supports. Keep the choices focused: a product page, price information, or help route should be recognisable without reading a long directory. Test every destination on a phone.

## Channel

Instagram: supported incoming interactions

## Setup

1. Choose the essential links

Review recent enquiries and select a few maintained pages. Check that each destination is useful to a logged-out visitor.

2. Configure the MENU reply

Write the introduction and add the link or button actions available to your flow. Use labels that describe the destination.

3. Check every choice

Send MENU from another account and open each link. Confirm the message remains readable on a small screen and includes a route to personal help where needed.

## Example incoming request

MENU

## Sample reply to customise

Here are the useful starting points: our current packages, booking information, and help page. Tell us if you need a person.

## Next step

Add your supported links or buttons

Configure the actual destinations in your builder; the sample is a menu introduction.

## Do not make every request a menu

A visitor asking a specific price question should get the price answer first. Reserve the menu for an explicit request or a well-considered fallback. Review links when site pages change and avoid destinations requiring access the visitor does not have.

## Keep incoming message replies useful

Use the words people actually send, then choose a matching mode that suits the request. An exact campaign code and a broader question keyword serve different purposes. Test an expected request, a longer sentence, and an unrelated message. Review other active flows so the same incoming question does not produce several competing answers.

Prepared replies should answer known questions with information you maintain. They are not a reason to improvise product claims or make custom commitments. Leave a clear route to your team and respect the supported messaging window. If the destination changes, update and retest the reply before the next campaign.

Replace all sample wording and destinations. This is a workflow plan, not an importable or already-published automation.

Source: Linkar template library, https://linkar.in/templates/dm-link-menu